Chatbot & ChatGPT Development

$8,000–$25,000 for a support assistant grounded in your documentation. $25,000–$70,000 when it needs to take actions — look up an order, book an appointment, create a ticket — through authenticated integrations. Model usage is billed separately and typically lands between $50 and $800 per month depending on conversation volume.

A well-grounded bot on a mature knowledge base commonly deflects 30–50% of tier-one volume. Below that, the constraint is almost always documentation quality rather than the model — a bot cannot answer what nobody wrote down. We audit your knowledge base before quoting, and sometimes the honest recommendation is to fix the docs first.

On explicit request, on low retrieval confidence, on detected frustration, and on any topic you designate as human-only such as billing disputes or clinical questions. Handoff carries the full conversation into your existing helpdesk — Zendesk, Intercom, HubSpot, or Slack — so the customer never repeats themselves.

Yes, through retrieval rather than fine-tuning. Your documentation, help center, and internal knowledge are indexed and retrieved at question time, which means updating content updates the bot immediately with no retraining cycle, and every answer can cite its source.